Privacy Policy

Introduction
Solar Shield, LLC appreciates your visit to this web site (“Solar Shield, LLC Website”) and your interest in our services and products. Your privacy is important to us and we want you to feel comfortable visiting our site. We take care to protect any personal data collected, processed and used during visits to the Solar Shield, LLC Website.
By accessing the Solar Shield, LLC Website you accept this Privacy Policy (“Policy”).
If you do not agree to this Policy, do not proceed to additional web pages of the Solar Shield, LLC Website.
This Policy may be updated from time to time without notice. We therefore ask you to consult it on a regular basis. The last line of the Policy below indicates the date of its last update.
What is the purpose and the scope of this Policy?
Solar Shield, LLC is committed to safeguarding the personal information that we collect from individuals who use the Solar Shield, LLC Website. Accordingly, Solar Shield, LLC has developed this Policy to describe how and what type of data will be collected from users of the Solar Shield, LLC Website and the purposes for which Solar Shield, LLC may collect, share or disclose that data. Solar Shield, LLC also outlines reasonable precautions which should be taken to keep your data secure.
This Policy applies to any information obtained by Solar Shield, LLC through your use of the Solar Shield, LLC Website. It is not applicable to any Internet websites controlled by third parties not affiliated with Solar Shield, LLC that the Solar Shield, LLC Website may link to (“Third Party Sites”). Please review the privacy statements of Third Party Sites as Solar Shield, LLC is not responsible for and has no influence over the content or privacy practices of Third Party Sites.
The terms of this Policy are subject to any additional terms of disclaimers or other contractual terms you have entered into with Solar Shield, LLC such as client privacy statements or notices, and any applicable mandatory laws and regulations.
What information do we collect from you and for what purpose?
When you visit the Solar Shield, LLC Website, our web server automatically records details about your visit (for example, your IP address, the web site from which you visit us, the type of browser software used, the Solar Shield, LLC Website pages that you actually visit including the date and the duration of your visit).
In addition, we collect personal data which you provide through the Solar Shield, LLC Website, for example when you enter personal details (e.g. name, gender, address, e-mail address, phone/fax number) on a contact form or if you sign up for an email newsletter.
Solar Shield, LLC will use your personal data:
  • for the purposes of technical administration and research & development of the Solar Shield, LLC Website;
  • for customer and user administration and marketing; and
  • to inform you about our services and products.
  • Solar Shield, LLC respects all applicable federal and state laws and regulations in its use of personal data.
How do we collect and store information from you?
Solar Shield, LLC uses tracking technology such as cookies or tags to gather information as outlined above (see: “What information do we collect from you and for what purpose?”) to understand how visitors use the Solar Shield, LLC Website.
Tracking technology helps us manage and improve the usability of the Solar Shield, LLC Website, for example by detecting whether there has been any contact between your computer and us in the past and to identify the most popular sections of the Solar Shield, LLC Website.
In many cases you can also control tracking technologies using your browser. Please ensure that your browser setting reflects whether you wish to be warned about and/or accept tracking technologies (such as cookies) where possible. The specific capabilities of your browser and instructions on how to use them can usually be found in the manual or help file of your browser.
Refusing, disabling or deactivating of tracking technologies may result in a reduced availability of the services provided by the Solar Shield, LLC Website or parts of the Solar Shield, LLC Website may no longer function correctly.
Mobile Information Sharing (SMS Privacy)
We respect your privacy. Mobile information, including your phone number and SMS opt-in consent, will not be shared, sold, rented, or disclosed to any third parties or affiliates for marketing or promotional purposes. We may only share this information with service providers who help us deliver our messages (e.g., messaging platform providers), and only as necessary to provide that service and not for their marketing.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Collect and Use Mobile Phone Numbers for Messaging
We collect mobile phone numbers when you provide them to us—such as through our website forms, during checkout or service requests, over the phone, in person, or when you opt in to receive SMS messages. We use your mobile number only to send the types of messages you requested (for example, appointment reminders, service updates, account notifications, and customer support responses). Your number and SMS consent are used solely for messaging purposes and to manage your communication preferences, including opt-in/opt-out and message frequency.
To whom do we disclose your information collected from the Solar Shield, LLC Website?
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
When transferring personal data internationally we make sure to comply with all applicable laws and regulations, for example, by entering into agreements which will ensure that the recipients of your information maintain an adequate level of data protection.
We may also disclose your information to governmental agencies or entities, regulatory authorities, or other persons in line with any applicable law, regulations, court order or official request, or under any and for the purposes of any guidelines issued by regulatory or other authorities, or similar processes as either required or permitted by applicable law.
What security measures have we implemented to protect your information collected through the Solar Shield, LLC Website?
Solar Shield, LLC has implemented reasonable technical and organisational security measures to protect your personal data collected by Solar Shield, LLC via the Solar Shield, LLC Website against unauthorized access, misuse, loss or destruction.
How do we treat electronic messages sent to and from Solar Shield, LLC?
All electronic messages sent to and from Solar Shield, LLC are automatically retained in a distinct journaling system which preserves the evidential weight of the e-mails. They are protected by reasonable technical and organisational measures and may only be accessed in justified cases in line with applicable laws and regulations (e.g. court order, suspicion of criminal conduct, violation of regulatory obligations, material breach of employment contract) to specific persons in defined functions (e.g. Legal, Compliance, Risk). Every step of the process, as well as the search criteria used, are logged in an audit trail. All emails are disposed of after the applicable retention period has expired.
What should you consider when sending data over the Internet?
The Internet is generally not regarded as a secure environment, and information sent via the Internet (such as to or from the Solar Shield, LLC Website or via electronic message) may be accessed by unauthorized third parties, potentially leading to disclosures, changes in content or technical failures. Even if both sender and receiver are located in the same country, information sent via the Internet may be transmitted across international borders and be forwarded to a country with a lower data protection level than exists in your country of residence.
Please note that we accept no responsibility or liability for the security of your information whilst in transit over the Internet to Solar Shield, LLC. In order to protect your privacy we would like to remind you that you may choose another means of communication with Solar Shield, LLC, where you deem it appropriate.
How do we deal with information from individuals under the age of 18?
The Solar Shield, LLC Website does not seek to collect personal data from individuals under the age of 18. Individuals under the age of 18 should receive permission from their parent or legal guardian before providing any personal data to Solar Shield, LLC on the Solar Shield, LLC Website.
How can you access or review your personal data?
You may, where permitted by applicable law or regulation:
  • check whether we hold your personal data,
  • ask us to provide you with a copy of your personal data, or
  • require us to correct any of your personal data that is inaccurate.
Updated 3/30/26